GOSutton on-demand bus service

Local residents can use a new-style bus with the launch of a new on-demand service that lets customers request a ride, select their pick-up and drop-off points and pay directly through an app.

The fully accessible buses will feature USB charging points, free WiFi and will operate in a set area, rather than following a route. Stopping points will be around every 200 metres, meaning Sutton residents can get picked up and dropped off just a few minutes from where they want.

GoSutton operates in central Sutton – from St. Helier Hospital in the north to Belmont station in the south, Cheam in the west and Wallington/Beddington in the east. Even if you don’t live or work in the operating area, you can use the service to travel anywhere within it.

The new buses will carry 14 passengers at a time, seven days a week. Passengers can book using the dedicated app or on a normal phone, through an operator. Countdowns to arrival time will also be provided by text message and pick-up is guaranteed within ten minutes of booking a ride.

The buses will be fully accessible, with Freedom Passes accepted and all vehicles are able to accommodate a wheelchair. They will also help improve Sutton’s air quality with far lower emissions than a standard bus.